Privacy Policy

This Privacy Policy explains how personal data is collected, used, stored and protected when you use Global Ready AIEval.

Global Ready AIEval is operated by:
John Chiatu Bimi
Mastweg 83
42349 Wuppertal
Germany
Email: contact@globalready.tech

For the purposes of the General Data Protection Regulation ("GDPR"), John Chiatu Bimi, operating Global Ready AIEval, is the data controller responsible for the processing of personal data described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies when you:

• Visit the Global Ready AIEval website
• Create an account
• Purchase a product or service
• Complete lessons or practice exercises
• Use the AI interview simulator
• Upload a CV or resume
• Receive AI-generated feedback
• Participate in coaching or mentorship
• Contact customer support
• Subscribe to communications
• Use job or career-related features
• Otherwise interact with Global Ready AIEval

This Privacy Policy does not govern third-party websites or platforms that you may access through links provided by Global Ready AIEval.

2. Personal Data We May Collect

Depending on how you use the Service, we may process the following categories of personal data.

A. Account and Identity Information

This may include:

• Full name
• Email address
• Account identifier
• Login and authentication information
• Country or general location
• Account preferences

B. Purchase and Transaction Information

This may include:

• Products purchased
• Purchase date
• Amount paid
• Currency
• Payment status
• Transaction identifiers
• Billing information where required

Payments may be processed through third-party payment providers such as Stripe.

Global Ready AIEval does not need to store your full payment-card number where payment details are entered directly into the payment provider's systems.

C. CV and Career Information

If you choose to upload a CV or use career-related features, we may process information contained in your CV, including:

• Employment history
• Education
• Qualifications
• Skills
• Professional experience
• Certifications
• Languages
• Career interests
• Contact details contained in the document
• Other information you voluntarily include

You should only provide information that is reasonably necessary for the career service you are requesting.

D. Interview and Assessment Information

When you use training, assessment or interview features, we may process:

• Written responses
• Spoken responses or transcripts, where applicable
• Interview answers
• Assessment answers
• Scores
• AI-generated feedback
• Practice-task results
• Training progress
• Performance history
• Areas identified for improvement

E. Coaching and Support Information

If you contact us or participate in coaching, we may process:

• Messages
• Questions
• Support requests
• Booking information
• Coaching notes reasonably necessary to provide the service
• Information you voluntarily provide during communications

F. Technical and Usage Information

When you access the Service, certain technical information may be processed automatically, including:

• IP address
• Device type
• Browser type
• Operating system
• Date and time of access
• Login activity
• Security logs
• Pages or features accessed
• Error and diagnostic information
• Cookie identifiers where applicable

The exact information collected depends on the technologies enabled on the Service.

3. Special Categories of Personal Data

Global Ready AIEval does not require users to provide sensitive personal information such as:

• Racial or ethnic origin
• Political opinions
• Religious beliefs
• Trade union membership
• Genetic information
• Biometric identification information
• Health information
• Information concerning a person's sex life or sexual orientation

A CV or other document may nevertheless contain such information if a user voluntarily includes it.

We encourage users not to upload special-category personal data unless it is genuinely necessary.

Global Ready AIEval does not intentionally use sensitive personal characteristics to determine whether a person is suitable for employment, to rank candidates for employers, or to make hiring decisions.

Where unnecessary sensitive information is identified, we may disregard, restrict or delete it where appropriate.

4. How We Use Personal Data

We process personal data for purposes including:

Providing the Service

We may use your information to:

• Create and maintain your account
• Provide purchased training
• Track lesson progress
• Operate practice exercises
• Operate the interview simulator
• Generate training feedback
• Analyse a CV at your request
• Provide career-development tools
• Deliver coaching
• Provide customer support

Processing Payments

We process transaction-related information to:

• Complete purchases
• Confirm payment
• Provide purchased access
• Handle refunds where applicable
• Maintain legally required financial records
• Detect payment fraud

Artificial Intelligence Features

Personal data you submit to AI-enabled features may be processed to:

• Generate interview questions
• Generate follow-up questions
• Analyse interview responses
• Generate scores
• Generate educational feedback
• Provide CV recommendations
• Generate practice content
• Provide personalised training guidance

Further information is provided in Section 8 of this Privacy Policy.

Security and Abuse Prevention

Information may be processed to:

• Protect accounts
• Prevent fraud
• Detect unauthorised access
• Prevent account sharing
• Investigate security incidents
• Prevent misuse of the Service
• Enforce our Terms of Service

Communications

We may use contact information to:

• Send account information
• Send purchase confirmations
• Send security notices
• Respond to support requests
• Provide important service updates

Marketing communications will be handled separately as explained below.

Legal Compliance

We may process or retain information where necessary to:

• Comply with tax obligations
• Comply with accounting requirements
• Respond to lawful requests
• Establish, exercise or defend legal claims
• Comply with applicable regulatory obligations

5. Legal Bases for Processing

Under the GDPR, personal data must be processed on a lawful basis. Depending on the activity, Global Ready AIEval may rely on the following legal bases.

Performance of a Contract — Article 6(1)(b) GDPR

We rely on contractual necessity where processing is required to:

• Create and operate your account
• Provide purchased products
• Deliver training
• Operate an AI feature that you request
• Analyse a CV that you submit for analysis
• Provide interview practice
• Provide coaching
• Process service-related requests

Compliance With Legal Obligations — Article 6(1)(c) GDPR

We may process information where required by law, including tax, accounting and other statutory obligations.

Legitimate Interests — Article 6(1)(f) GDPR

Where appropriate, we may process information for legitimate interests such as:

• Securing the Service
• Preventing fraud
• Protecting our intellectual property
• Preventing abuse
• Diagnosing technical problems
• Defending legal claims
• Improving the reliability of the Service

Where we rely on legitimate interests, we consider whether those interests are overridden by your rights and freedoms.

Consent — Article 6(1)(a) GDPR

We may rely on consent where legally required, including for:

• Certain marketing communications
• Certain analytics or advertising technologies
• Non-essential cookies or similar technologies
• Other optional processing that requires consent

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect processing that occurred lawfully before the withdrawal.

6. Account Registration and Authentication

When you create an account, we process the information necessary to establish, authenticate and secure your account.

Authentication may be provided through our own systems or through third-party infrastructure providers.

Authentication systems may process information such as:

• Email address
• Password or authentication credential
• IP address
• User agent
• Login activity
• Security information

Passwords should be stored using appropriate security mechanisms and should not be available to Global Ready AIEval staff in readable form where modern authentication architecture is used.

7. CV Uploads

Global Ready AIEval may allow you to upload a CV or resume for career-development purposes.

Your CV may be processed to provide functions such as:

• CV analysis
• Skills identification
• Interview preparation
• Training recommendations

Your CV may be transmitted to an AI service provider where necessary to provide the AI-powered feature you request.

Important — Do not upload:

• Another person's CV without permission
• Identification documents unless specifically required
• Bank information
• Passwords
• Confidential employer documents
• Third-party assessment materials
• Unnecessary health information
• Other sensitive information that is not needed for the service

You remain responsible for the information you choose to include in your CV.

8. Artificial Intelligence Processing

Global Ready AIEval uses artificial intelligence to provide certain educational and career-development features.

This may include technology provided by Google, including the Gemini API, or other AI providers that may be introduced in the future.

Information submitted to an AI-powered feature may be transmitted to the applicable AI provider to generate the requested result. This may include:

• CV text
• Interview answers
• Assessment responses
• User prompts
• Training responses
• Relevant contextual information necessary to provide feedback

AI-generated results may include:

• Scores
• Recommendations
• Feedback
• Interview questions
• Explanations
• Suggested improvements

AI Does Not Make Employment Decisions

Global Ready AIEval's AI tools are used for: education, training, practice and self-assessment. They are not used by Global Ready AIEval to decide whether you should:

• Be hired
• Be rejected for employment
• Receive a job
• Be accepted onto a third-party platform
• Receive a particular salary
• Receive a particular project

AI-generated scores do not produce legal or similarly significant employment effects.

A high score does not guarantee employment. A low score does not establish that you are unsuitable for employment.

AI Accuracy

AI-generated information can be inaccurate, incomplete or inconsistent. Users should evaluate AI-generated career guidance before relying upon it.

9. Google Gemini and Google Services

Global Ready AIEval may use Google services to provide AI, hosting, authentication, database or infrastructure functionality. Depending on the technical configuration, these services may include:

• Gemini API
• Google Cloud
• Firebase
• Firebase Authentication
• Cloud Firestore
• Firebase Hosting
• Other Google infrastructure services

Google may process information on our behalf in connection with these services. The precise Google services enabled in production may change as the Service develops.

Where Google acts as a processor on our behalf, we use applicable contractual and data-protection arrangements intended to comply with GDPR requirements.

Some Google services may involve processing outside the European Economic Area. International transfers are addressed in Section 15.

10. Payment Processing

Payments may be processed through Stripe or another payment provider identified during checkout. Payment providers may process information including:

• Name
• Billing details
• Payment method
• Card information
• Transaction details
• Fraud-prevention information
• Device and technical information

Where Stripe directly collects your payment information, Stripe processes that information according to its own applicable privacy and data-processing arrangements.

Global Ready AIEval generally receives information necessary to confirm the transaction rather than your complete payment-card details.

11. Marketing Communications

We may send marketing emails only where we have an appropriate lawful basis.

Where consent is required, marketing communications will not be sent without valid consent.

You can unsubscribe from marketing communications at any time using the unsubscribe mechanism provided in the communication or by contacting: contact@globalready.tech

Unsubscribing from marketing does not prevent us from sending necessary transactional or service communications.

12. Cookies and Similar Technologies

Global Ready AIEval may use cookies and similar technologies. These may include:

Essential Technologies

Used for functions such as:

• Login
• Security
• Session management
• Payment functionality
• User preferences

Optional Technologies

Where enabled, optional technologies may be used for:

• Analytics
• Performance measurement
• Advertising
• Marketing attribution

Where legally required, optional cookies or similar technologies will not be activated until valid consent has been obtained.

Users will be able to manage applicable consent choices.

Further information is provided in our Cookie Policy.

13. Who We May Share Personal Data With

We do not sell your personal data.

We may disclose personal data where necessary to organisations that help us operate the Service. These may include:

AI and Infrastructure Providers

Including Google services used for AI, cloud infrastructure, authentication, databases or hosting.

Payment Providers

Including Stripe or other providers used to process payments.

Email and Communication Providers

Where needed to send transactional messages, support communications or authorised marketing.

Hosting and Technical Service Providers

Where required to host, secure, maintain or operate the Service.

Professional Advisers

Including lawyers, accountants, tax advisers or other professional advisers where reasonably necessary.

Authorities

Personal data may be disclosed where required by law, court order or lawful authority.

We require service providers processing personal data on our behalf to handle data under appropriate contractual and data-protection arrangements where required.

14. We Do Not Sell User Data

Global Ready AIEval does not sell personal data to data brokers or advertisers.

We do not provide users' CVs or interview responses to employers for recruitment decisions unless:

• The user has specifically requested such a feature;
• The intended disclosure has been clearly explained; and
• An appropriate legal basis exists.

Global Ready AIEval's current training and interview features should not be interpreted as a recruitment database for employers.

15. International Data Transfers

Some technology providers used by Global Ready AIEval may process information outside Germany or the European Economic Area.

Where personal data is transferred internationally, we use or rely upon appropriate safeguards where required by GDPR. Depending on the provider and destination, these may include:

• An adequacy decision of the European Commission
• The EU-U.S. Data Privacy Framework where applicable
• European Commission Standard Contractual Clauses
• Additional contractual or technical safeguards where appropriate

Users may contact us for further information concerning applicable transfer safeguards.

16. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, unless a longer period is required by law. Retention is determined according to factors including:

• Whether your account remains active
• Whether information is required to provide a purchased service
• Whether you have requested deletion
• The sensitivity of the information
• Security requirements
• Dispute or legal-claim requirements
• Applicable tax and accounting obligations

Account Information

Account information may be retained while the account remains active and for a limited period after deletion where necessary for legitimate administrative, security or legal purposes.

CV and Career Information

CVs and career information will be retained only for as long as necessary to provide the requested career functionality or continued account functionality.

Where a CV no longer needs to be stored, it should be deleted or anonymised unless a lawful reason requires further retention.

Interview and Training Information

Interview responses, training history, scores and feedback may be retained where necessary to allow users to review their training history and continue using the Service.

Such information may be deleted or anonymised following account deletion, subject to legitimate legal or security retention requirements.

Transaction Records

Transaction and accounting information may be retained for the periods required under applicable tax, accounting and commercial law.

Security Information

Security and technical logs may be retained for a limited period where necessary to detect abuse, investigate incidents and protect the Service.

17. Account and Data Deletion

Users may request deletion of their account and personal data by contacting: contact@globalready.tech

Where account-deletion functionality is available directly within the Service, users may also use that functionality.

A deletion request does not necessarily require immediate deletion of information that we must legally retain.

For example, certain financial or transactional records may need to be retained to comply with legal obligations.

Where information must be retained, its use will be restricted to the relevant lawful purpose.

18. Your GDPR Rights

Subject to the requirements and limitations of applicable law, you may have the right to:

Access

Request confirmation of whether we process your personal data and obtain access to that information.

Rectification

Request correction of inaccurate or incomplete personal data.

Erasure

Request deletion of personal data where the legal requirements for erasure are satisfied.

Restriction

Request that processing be restricted in certain circumstances.

Data Portability

Receive certain personal data in a structured, commonly used and machine-readable format where applicable.

Object

Object to certain processing based on legitimate interests. You have the right to object at any time to processing for direct marketing.

Withdraw Consent

Where processing is based on consent, withdraw that consent at any time.

Lodge a Complaint

You have the right to lodge a complaint with a competent data-protection supervisory authority.

As Global Ready AIEval is operated from North Rhine-Westphalia, Germany, the relevant German supervisory authority may include the: State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia (LDI NRW).

You may also be entitled to contact the supervisory authority in the EU/EEA country where you live or work.

19. Automated Decision-Making and Profiling

Global Ready AIEval may use automated systems to generate:

• Training scores
• Feedback
• Suggested learning areas
• Interview evaluations
• Career-development recommendations

These features are intended for educational and self-assessment purposes.

Global Ready AIEval does not currently use these systems to make decisions based solely on automated processing that produce legal effects or similarly significant effects concerning employment, recruitment or access to third-party work opportunities.

If this use materially changes in the future, we will reassess the legal requirements and update this Privacy Policy before introducing the relevant functionality.

20. Data Security

We use reasonable technical and organisational measures intended to protect personal data against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

Measures may include, where appropriate:

• Encrypted network connections
• Access controls
• Authentication controls
• Restricted administrative access
• Secure cloud infrastructure
• Security monitoring
• Backups
• Logging
• Appropriate processor agreements

No internet-based service can guarantee absolute security.

Users are responsible for protecting their own account credentials and should use secure passwords and devices.

21. Data Breaches

Where a personal-data breach occurs, Global Ready AIEval will assess the incident and take appropriate action in accordance with applicable data-protection law.

Where legally required, this may include notifying the competent supervisory authority and affected individuals.

22. Children's Privacy

Global Ready AIEval is intended for adults aged 18 years and over.

We do not knowingly offer accounts or paid services to children.

If we become aware that personal information from a child has been collected contrary to our eligibility requirements, we may take appropriate steps to remove that information and close the relevant account.

23. Third-Party Websites and Job Platforms

Global Ready AIEval may contain links to third-party websites, employers or career platforms.

When you leave Global Ready AIEval and use a third-party service, that organisation becomes responsible for its own processing of your information according to its own privacy practices.

Global Ready AIEval is not responsible for the privacy practices of independent third-party websites.

Users should review the privacy information provided by those organisations before submitting personal information.

24. Changes to This Privacy Policy

We may update this Privacy Policy where necessary because of:

• Changes to the Service
• New technologies
• New service providers
• Changes in law
• Regulatory requirements
• Changes in data-processing activities

The current version will display its effective date.

Where a change materially affects how personal data is processed and applicable law requires additional notice or consent, we will provide such notice or obtain such consent.

25. Contact and Privacy Requests

For privacy questions or to exercise your data-protection rights, contact:

Global Ready AIEval
Operated by John Chiatu Bimi
Mastweg 83
42349 Wuppertal
Germany
Email: contact@globalready.tech

Please provide enough information for us to identify and respond to your request.

We may need to verify your identity before responding to certain data-protection requests.